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Exchange Policy

We have a Liberal Exchange Policy

Conscience is committed to providing its customers complete satisfaction. We strive to enhance the shopping experience for our customers while providing the best quality products and services. In case the customers are unsatisfied with the product received from Conscience., the customer is requested to contact the

Conscience Online Team with their complaints/ feedbacks at conscienceleap@gmail.com, who shall revert back to assist the customers at the earliest. *

* The Purchase return may be accepted on its unfolded condition with all the supporting documents like tags,bills,etc.

Your item must satisfy the following conditions so as to eligible for a return :-
1. Unused
2. In the same condition that you received it
3. Enclosed the original packaging
4. We only replace items if they are defective or damaged , send your item along with the invoice or proof of purchase to the below mentioned address

* Please send us an email regarding the Reason for return, before returning the product to the following mail id :conscienceleap@gmail.com

* The return address is mentioned below,

72, Cathedral Road, Opp Old Hotel Chola Sheraton, Chennai -600086., Tamilnadu, India

How to send the returns?

In case, of any questions or clarifications the customer is requested to contact our customer support, " we shall assist you !"

Customer Support:
E-Mail : conscienceleap@gmail.com
Phone : +914428117652

Terms and Conditions

We would entertain the Product return only after recieving mail from the customer.
We do not accept any returns after 30 days of receiving the shipment.
All products should be returned in original condition with Invoice & tags , intact as attached in the product. Presence of original Invoice / tags is a must to accept returns.

Any complaint with regards to damage or stains or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.

Refund on Returns

At any point of time the refunds will not be entertained for any purchase, and it would be issued only as Credit Notes which is valid for a period of 3 months from the date of issue.

We will not refund the custom duties & taxes, if applicable, or paid by the customers at time of receiving the goods.

In case, of orders with free shipping, shipping cost of resending product would be deducted while sending the credit note / Alternative products.

PLEASE NOTE:
1. F or returning your item,shipping cost are borne by you . Shipping costs are non-refundable
2.While returning an item,use a trackable shipping service with insurance cover
3.Depending upon your place ,the time taken for the exchanged product to reach you may vary
4. Once we approve the exchange, we will get personally in touch with you on our procedure to process the exchange

Currency

Select shipping destination

Please note that by changing the country, you will be charged according to the country specific catalogue pricing. By choosing a country, you agree to our Terms of Use. Due to trade restrictions, some products may not be available in our countr.